i88jili Privacy Policy

1.Introduction and Scope

i88jili ("we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you" or "your") who access or use the i88jili platform, including our website, mobile applications, and any related services (collectively, the "Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.

This Policy applies to all personal data processed by i88jili in connection with your use of the Platform, regardless of whether you are a registered account holder, a visitor browsing the site, or a former customer. By accessing the Platform, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the i88jili Platform. Capitalised terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

2.Data Controller Information

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, i88jili acts as the Personal Information Controller in respect of the personal data it collects and processes through the Platform. Our designated Data Protection Officer (DPO) can be reached via the contact details set out in Section 13 of this Policy.

3.Personal Data We Collect

Depending on how you interact with the i88jili Platform, we may collect the following categories of personal data:

3.1 Identity and Contact Data

• Full legal name as it appears on your government-issued identification
• Date of birth (to verify you are at least 21 years of age)
• Nationality and country of residence
• Email address and mobile phone number
• Residential address (barangay, city/municipality, province)

3.2 Identity Verification Documents

• Copies of government-issued photo ID (e.g., Philippine passport, driver's license, SSS/UMID card, PhilSys National ID)
• Proof of address documents (e.g., utility bills, bank statements)
• Selfie or liveness check images submitted during KYC verification

3.3 Financial Data

• GCash or PayMaya account details (registered name and mobile number)
• Bank account details for BPI, BDO, Metrobank, or other linked banks
• Transaction history, including deposits, withdrawals, and wager records
• Source of funds declarations where required by AML regulations

3.4 Technical and Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and features used on the Platform
• Login timestamps and access logs

3.5 Communications Data

• Records of your correspondence with i88jili customer support
• Live chat transcripts and support ticket history
• Survey responses and feedback submissions

4.How We Collect Your Data

i88jili collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Data collected automatically when you use the Platform, including cookies, web beacons, and server logs. See Section 7 for more detail.
• Third-party sources: Data received from identity verification providers, payment processors (such as GCash and PayMaya), fraud prevention services, and publicly available sources where permitted by law.

5.Purposes and Legal Basis for Processing

The table below summarises the primary purposes for which i88jili processes your personal data and the corresponding legal basis under the Data Privacy Act of 2012:

Where i88jili relies on your consent as the legal basis for processing (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent, contact us using the details in Section 13 or update your communication preferences in your account settings.

6.Sharing of Personal Data

i88jili does not sell or rent your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers necessary to process your transactions.
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and comply with regulatory requirements.
• Game content providers: Licensed game studios and live dealer operators whose games are available on the i88jili Platform, to the extent necessary for game operation and dispute resolution.
• IT and infrastructure providers: Cloud hosting, cybersecurity, and technical support providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Government agencies, including PAGCOR and the Anti-Money Laundering Council (AMLC), where disclosure is required by Philippine law or a valid legal order.
• Professional advisers: Lawyers, auditors, and accountants bound by professional confidentiality obligations, where necessary for the conduct of our business.

Any third party with whom i88jili shares your personal data is required to handle it in accordance with applicable data protection laws and is prohibited from using it for any purpose other than the specific purpose for which it was shared.

7.Cookies and Tracking Technologies

i88jili uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and deliver relevant content. The following types of cookies may be placed on your device:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Performance and analytics cookies: Help us understand how users interact with the Platform so we can improve functionality and content.
• Functional cookies: Remember your preferences, such as language settings and display options, to personalise your experience.
• Marketing cookies: Used to deliver promotional content relevant to your interests. These are only placed with your prior consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the i88jili Platform. For more information on how to manage cookies, refer to your browser's help documentation.

8.Data Retention

i88jili retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law. Specific retention periods include:

• Account and identity data: Retained for the duration of your account and for a minimum of 5 years following account closure, in accordance with AML record-keeping requirements under Philippine law.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction, as required by the Anti-Money Laundering Act (Republic Act No. 9160, as amended).
• Customer support records: Retained for 3 years from the date of the last interaction, or longer if required for ongoing dispute resolution.
• Marketing data: Retained until you withdraw your consent or request deletion, whichever is earlier.
• Technical and usage logs: Retained for up to 12 months for security and fraud prevention purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with i88jili's data disposal procedures.

9.Data Security

i88jili implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
• Encryption of sensitive data at rest, including financial information and identity documents
• Multi-factor authentication (MFA) options for account access
• Regular penetration testing and vulnerability assessments conducted by independent security firms
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis
• Continuous monitoring of our systems for suspicious activity and potential security incidents

While i88jili takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your i88jili login credentials and for notifying us immediately if you suspect any unauthorised access to your account.

10.Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by i88jili:

• Right to be informed: You have the right to know what personal data i88jili collects about you and how it is used — which is the primary purpose of this Privacy Policy.
• Right of access: You may request a copy of the personal data i88jili holds about you, along with information about how it is processed.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interest.
• Right to data portability: You may request that we provide your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 13. We will respond to all verified requests within 30 calendar days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reasons for it.

11.Children's Privacy

The i88jili Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. i88jili does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has provided personal data to i88jili, please contact us immediately using the details in Section 13 so that we can take appropriate action.

12.Changes to This Privacy Policy

i88jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered users via email or a prominent notice on the Platform at least 7 days prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. We encourage you to review this Policy periodically to stay informed about how i88jili protects your personal information. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

13.Contact and Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way i88jili handles your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• General Support: /support
• FAQ: /faq

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.

This Privacy Policy was last updated in May 2026. Previous versions are available upon request by contacting our Data Protection Officer.