Player Protection

Responsible Gaming
at i88jili

Gaming should always be fun — never a source of stress or financial hardship. i88jili is fully committed to providing Filipino players with the tools, resources, and support needed to keep gambling safe, controlled, and enjoyable.

21+ Only — Strictly Enforced on i88jili

Our Player Protection Commitments

Six pillars that define how i88jili keeps responsible gaming at the heart of everything we do

Strict 21+ Age Verification

Every i88jili account undergoes mandatory KYC verification. No player under 21 years of age is permitted to register, deposit, or play — full stop. This is non-negotiable and enforced at every step.

Deposit Limit Controls

Set daily, weekly, or monthly deposit limits directly from your i88jili account settings. Once a limit is set, it takes effect immediately and can only be increased after a mandatory 7-day cooling-off period.

Session Time Reminders

i88jili lets you set session time alerts so you always know how long you've been playing. When your chosen time is up, you'll receive a clear on-screen reminder to take a break.

Self-Exclusion Tools

Need a longer break? i88jili's self-exclusion feature lets you suspend your account for 30 days, 90 days, 6 months, 1 year, or permanently. During exclusion, you cannot log in, deposit, or play.

Reality Check & Loss Limits

Set a maximum loss limit per session or per day. i88jili will automatically pause your session when the limit is reached, giving you a moment to reflect before deciding whether to continue.

Dedicated Support Team

Our trained responsible gaming support team is available around the clock. Whether you need help setting limits, understanding your options, or just someone to talk to, we're here for you.

Recognise the Warning Signs

Problem gambling can affect anyone — regardless of age, income, or background. If gambling is no longer fun and is starting to affect your finances, relationships, or mental health, it's time to seek help. i88jili encourages all players to gamble responsibly and to reach out if they need support.

1.What Is Responsible Gaming?

Responsible gaming means enjoying casino games, slots, bingo, and other forms of online gambling as a form of entertainment — not as a way to make money or escape problems. At i88jili, we believe that every Filipino player deserves a safe, fair, and transparent gaming environment where they remain in full control of their experience.

Responsible gaming is a shared responsibility. i88jili provides the tools and safeguards; players make informed choices about how they play. Together, we can ensure that gaming on i88jili remains a positive, enjoyable activity for everyone across Manila, Cebu, Davao, Quezon City, and the rest of the Philippines.

2.The 21+ Rule — No Exceptions

Philippine gaming regulations require that all online casino players be at least 21 years of age. i88jili strictly enforces this requirement. During the registration process, all players must submit valid government-issued identification — such as a Philippine passport, driver's license, SSS/UMID card, or PhilSys National ID — to verify their age before any deposits or gameplay are permitted.

If i88jili discovers that a player is under 21, the account will be immediately suspended, all funds will be returned, and the matter will be reported to the relevant regulatory authorities. We also strongly encourage parents and guardians to use parental control software to prevent minors from accessing online gambling platforms.

3.Self-Exclusion: Taking a Break When You Need It

Self-exclusion is one of the most powerful responsible gaming tools available on i88jili. If you feel that your gambling is becoming difficult to control, you can voluntarily exclude yourself from the Platform for a set period. Here's how it works:

  • Log in to your i88jili account and navigate to the Responsible Gaming section of your account settings.
  • Select your preferred exclusion period: 30 days, 90 days, 6 months, 1 year, or permanent exclusion.
  • Confirm your choice. The exclusion takes effect immediately and cannot be reversed during the chosen period.
  • During exclusion, you will not be able to log in, make deposits, or access any games on i88jili.
  • You will also be removed from all i88jili marketing communications for the duration of your exclusion.

For permanent self-exclusion, please contact our support team directly via the Support page. Our team will process your request within 24 hours and ensure your account is permanently closed.

4.Managing Your Gambling Budget

One of the most effective ways to keep gambling fun is to set a strict budget before you start playing — and stick to it. i88jili recommends the following practical steps for Filipino players:

  • Only gamble with money you can afford to lose. Never use funds earmarked for rent, utilities, groceries, or other essential expenses.
  • Set a deposit limit in your i88jili account settings before you make your first deposit of the week or month.
  • Track your spending. i88jili provides a full transaction history in your account dashboard so you can always see exactly how much you've deposited and withdrawn.
  • Never chase losses. If you've hit your budget for the day, log out and come back another time. Chasing losses is one of the most common paths to problem gambling.
  • Take regular breaks. Use i88jili's session time reminders to ensure you step away from the screen regularly.

5.Recognising Problem Gambling

Problem gambling — sometimes called gambling disorder — is a recognised condition that can have serious consequences for your finances, relationships, and mental health. The following checklist can help you assess whether your gambling habits may be becoming problematic:

Problem Gambling Self-Assessment

Do you find yourself gambling with more money than you originally planned?

Have you tried to cut back on gambling but found it difficult or impossible?

Do you feel restless, irritable, or anxious when you are not gambling?

Have you borrowed money, sold possessions, or used savings to fund gambling?

Has gambling caused problems in your relationships, work, or studies?

Do you gamble to escape stress, anxiety, depression, or other negative feelings?

Do you find yourself thinking about gambling constantly, even when doing other things?

If you answered "yes" to two or more of the above, we strongly encourage you to use i88jili's self-exclusion tools and seek professional support.

6.i88jili's Responsible Gaming Tools — A Quick Guide

01
Deposit Limits

Cap your daily, weekly, or monthly deposits. Limits apply instantly; increases require a 7-day wait.

02
Loss Limits

Set a maximum amount you're willing to lose per session or per day. Your session pauses automatically when reached.

03
Session Timers

Receive on-screen alerts after a set amount of play time so you always know how long you've been gaming.

04
Self-Exclusion

Suspend your account for 30 days up to permanently. Takes effect immediately with no reversal during the period.

7.Support Resources for Filipino Players

If you or someone you know is struggling with problem gambling, please know that help is available. i88jili encourages all players to reach out to professional support services. The Philippine Amusement and Gaming Corporation (PAGCOR) operates responsible gaming programmes and resources specifically for Filipino players.

You can also contact our i88jili support team at any time through the Support page — our responsible gaming specialists are available 24/7 to assist you with setting limits, activating self-exclusion, or simply talking through your concerns in a confidential and non-judgmental environment.

Remember: seeking help is a sign of strength, not weakness. Many Filipino players have successfully regained control of their gambling habits with the right support. You are not alone, and i88jili is here to help every step of the way.

8.Responsible Gaming for GCash and PayMaya Users

Many i88jili players in the Philippines use GCash or PayMaya for fast, convenient deposits. While these e-wallets make funding your account easy, it's important to apply the same responsible gaming principles to your digital wallet as you would to any other payment method. i88jili recommends:

  • Setting a dedicated GCash or PayMaya wallet specifically for gaming funds, separate from your everyday spending money.
  • Using i88jili's deposit limit tools to ensure your gaming wallet balance never exceeds your pre-set budget.
  • Reviewing your GCash or PayMaya transaction history regularly alongside your i88jili account history to maintain a clear picture of your total gambling spend.
  • Never topping up your gaming wallet using borrowed funds, credit facilities, or money intended for essential household expenses.

9.Our Commitment to Ongoing Improvement

Responsible gaming is not a checkbox — it is an ongoing commitment. i88jili continuously reviews and improves its player protection measures in line with best practices, regulatory guidance from PAGCOR, and feedback from our player community. We invest in staff training, technology upgrades, and partnerships with responsible gaming organisations to ensure that our Platform remains one of the safest places for Filipino players to enjoy online gaming.

If you have suggestions on how i88jili can improve its responsible gaming programme, we genuinely want to hear from you. Please reach out through our Support page or visit our FAQ for answers to common responsible gaming questions.

i88jili is committed to providing a safe, fair, and responsible gaming environment for all Filipino players. Must be 21 years or older to play. If gambling stops being fun, please use our self-exclusion tools or contact our support team immediately.

Play Smart, Play Safe at i88jili

Enjoy slots, live casino, bingo, and table games with full confidence — knowing that i88jili's responsible gaming tools are always there to keep you in control.

Must be 21 years or older to play. Please gamble responsibly. Self-exclusion tools available in your account settings.